Putting Off Your Health? Your Family Could Pay the Price

     When family expenses keep piling up, healthcare can become one of the easiest things to postpone. For many Filipino households, a routine checkup or a consultation with a doctor may feel like an expense that can wait until the next payday. But what happens when a minor health concern becomes something more serious?

     As economic uncertainty continues to put pressure on household budgets, more families face difficult decisions about when and how to seek medical care. Delaying preventive checkups may seem like a practical way to save money today, but it can also mean missing the opportunity to address health concerns before they become more complicated and costly.

Putting Off Your Health? Your Family Could Pay the Price

The Rising Cost of Healthcare for Filipino Families

     Healthcare expenses remain a significant concern for Filipino households. According to Manulife Philippines, 44.7% of healthcare expenses are paid directly out of pocket. Meanwhile, Philippine inflation accelerated to 7.2% in September 2026, adding further pressure to everyday household expenses. With food, utilities, transportation, education, and other necessities competing for the family budget, preventive healthcare can easily take a back seat.

     However, waiting until symptoms become difficult to ignore can carry risks. The Department of Health (DOH) has underscored the importance of regular checkups in supporting long-term health. Making preventive care a habit can also help parents look after their children and aging family members before manageable concerns become more serious. The challenge is finding accessible and affordable ways to make healthcare part of everyday family life.

Making Family Wellness More Accessible with mWell Family Plan 399

     To help address this need, PLDT Home Life has partnered with mWell, the Philippines' first all-in-one health and wellness super-app, to introduce mWell Family Plan 399. Available to PLDT Home Fiber subscribers, this digital health and wellness subscription is designed to help families take a more proactive approach to their physical and mental well-being. For just ₱399 per month, subscribers can access a range of digital healthcare services and wellness tools designed to make looking after the family easier.

Putting Off Your Health? Your Family Could Pay the Price

Here’s what the plan includes:

1. mWell Fam Dashboard for Up to Four Family Members

     Keeping track of everyone's health can be challenging, especially for parents and family caregivers. The mWell Fam Dashboard provides a central online hub where subscribers can monitor, track, and manage health metrics for up to four family members in real time. It offers a convenient way to stay informed about the family's wellness in one place.

2. Unlimited Teleconsultations with Healthcare Professionals

     Getting medical advice doesn't always have to mean traveling to a clinic and spending time in a waiting room. The plan provides unlimited on-demand access to teleconsultations with licensed general practitioners and certified mental health coaches for up to four family members. This gives families a more convenient way to seek medical guidance and mental wellness support from home, potentially reducing the time and travel expenses associated with in-person consultations.

3. mWellness Score and Mind Health Score

     Wellness goes beyond addressing physical symptoms. It also means paying attention to daily habits, activity levels, sleep, and emotional well-being. With the plan, subscribers get continuous, unlimited access to mWell's proprietary mWellness Score, an in-app health tracker that measures steps, physical activity and inactivity, and sleep quality. The Mind Health Score also helps users track their emotional well-being and access mental wellness exercises anytime, anywhere. Together, these tools encourage families to pay closer attention to everyday habits that contribute to overall wellness.

4. Free mWell Prestige Watch

     The subscription also includes a free mWell Prestige Watch, which pairs with the mWell app to help monitor health metrics, steps, heart rate, and sleep quality. For families who want to be more mindful of their daily activity and rest, having a wearable health-monitoring device can make tracking these habits more convenient.

5. ₱20,000 Personal Accident Insurance

     To provide an additional layer of protection, the primary subscriber also receives annual, replenishable ₱20,000 Personal Accident Insurance. This benefit complements the plan's digital health services by offering a measure of financial protection against covered personal accidents, subject to the applicable insurance terms and conditions.

     While digital healthcare does not replace emergency hospital services or necessary in-person medical treatment, mWell Family Plan 399 offers families more convenient ways to seek medical advice, monitor wellness, and check on loved ones without automatically putting off every health concern because of time, distance, or cost.

Rallying to Wellness: Why Everyday Movement Matters

     Making healthcare more accessible is one part of the wellness journey. Building healthier habits into everyday life is another. To reinforce this message, mWell and PLDT Home recently held a pickleball wellness event with select members of the media, celebrities, and PLDT Home Fiber customers.

Putting Off Your Health? Your Family Could Pay the Price

     The event highlighted the importance of regular physical activity as part of a more holistic approach to health. Beyond medical consultations and routine checkups, making time to move, stay active, and care for mental well-being can help families build healthier lifestyles. For PLDT Home, this reflects the importance of bringing wellness closer to Filipino households.

Putting Off Your Health? Your Family Could Pay the Price

In today's challenging economic environment, embracing one’s physical and mental well-being is essential for every household. In times like these, we cannot afford to wait for illness to strike before paying attention to our health, and possibly make things worse. That’s why good health has to start at home," said Evert Chris Miranda, PLDT Home Vice President and Head of Home Digital Services. With mWell Family Plan 399, PLDT Home Life continues to round out Filipinos’ lifestyles, bringing proactive wellness straight into the Filipino living room and empowering families with tools that provide total peace of mind without stretching their budgets."

Putting Family Health First Before a Crisis

     For many Filipino families, a medical emergency can affect more than their health. It can also put years of savings and carefully planned household expenses at risk. That is why taking care of one's health should be part of a family's everyday priorities, not something considered only when a problem arises.

For many Filipino families, one medical emergency can put years of hard-earned savings at risk. Ang kalusugan ang pinakamahalagang puhunan ng bawat pamilya, because our ability to earn a living, care for our loved ones, and build a better future depends on it,” said Chaye Cabal-Revilla, President and CEO of mWell and Chief Finance, Risk, and Sustainability Officer of MPIC. Through mWell Family Plan 399 with PLDT Home Life, we are making it easier for families to take care of their health before a crisis happens. By bringing doctor consultations, mind health support, and the mWell Fam Dashboard together in the mWell app, we help families understand how their loved ones are doing, spot changes in their wellness, and seek timely medical advice. Caring for the family’s health should be part of everyday life.”

     Access to healthcare should not feel out of reach simply because families are trying to make ends meet. By combining digital consultations, wellness tracking, mental health support, and family health monitoring in one subscription, the partnership aims to make proactive care more accessible.

Putting Off Your Health? Your Family Could Pay the Price

Healthcare should be a fundamental right, not an overwhelming financial burden," stressed Gary Dujali, mWell Chief Revenue and Marketing Officer. "Through this partnership with PLDT Home Life, we are happy to further democratize access to top-tier medical doctors, mental health professionals, and health monitoring tools. For less than the cost of a single face-to-face consultation, an entire family now has access and can now stay protected all year round."

Make Health Part of Your Family's Plan

     Taking care of the family means making thoughtful choices today that can help support everyone's well-being in the long run. Regular checkups, healthier routines, and timely medical advice can all be part of that commitment. 

     With mWell Family Plan 399, PLDT Home Life and mWell are making digital healthcare and wellness tools available to eligible PLDT Home Fiber subscribers for ₱399 per month. Make health part of your plan. To learn more about mWell Family Plan 399, visit pldthome.com/mwell or access and download the mWell app directly on iOS, Android, and Huawei AppGallery.

Note: Teleconsultations and digital wellness tools do not replace emergency care or a physical medical assessment when needed. Insurance benefits are subject to the applicable policy terms and conditions.