For Life's Uninterrupted Moments, PLDT Home is Always ON

     In homes where life never stops and every second matters, PLDT Home introduces a game-changing innovation designed for today’s fast-paced, always-connected lifestyle. PLDT Home’s Always On, the country’s first hybrid modem with built-in fiber and LTE backup, ensures uninterrupted connectivity so Filipino families can stay online no matter what. From early-morning meetings and online classes to streaming marathons and remote work setups, staying connected has become a non-negotiable part of daily life. 

     “Always On was built around the realities of how Filipinos live and work today—complex, multitasking, and digitally-driven,” said John Y. Palanca, Senior Vice President and Head of Home Consumer Business, Sales and Development at PLDT. “At PLDT Home, we are committed to creating innovative solutions that meet the real needs of our customers. Even a moment of disconnection can mean missed opportunities or lost time with loved ones. That’s why Always On is more than just a device. It’s our promise to keep families connected when it matters most.”

For Life's Uninterrupted Moments, PLDT Home is Always ON

Stay connected with PLDT Home Always On

     Today, a few seconds of WiFi downtime feels like forever. When the internet connection drops mid-rant or mid-episode or the screen freezes during an important meeting, it’s more than a tech issue -- it’s a disruption to your life. Fret not, check out Always On: A Smart Hybrid Modem to always keep you connected

     When there’s unexpected downtime, PLDT Home’s Always On comes in as a groundbreaking solution. It’s a first-of-its-kind hybrid modem that combines fiber and LTE, with a built-in automatic switchover system.

Stay connected with PLDT Home Always On 

Never Miss a Beat: 3 Reasons You Need a Failsafe Internet Backup at Home

     Imagine you’re on an important work call while your kids are researching online for a school project when suddenly, the connection drops. Your co-workers’ video freezes, and you hear your kids complaining about the internet. At this point, there is nothing you can do but wait for the connection to be fixed. If you don’t want to be caught in this situation, having a reliable backup is a must. And if you need more reasons why your home needs an “always-on” connection, here are three big ones.

Never Miss a Beat: 3 Reasons You Need a Failsafe Internet Backup at Home

PLDT Home Fiber 'Always ON' the ONE modem to rule them all

     Among the first of its kind in the world, this newly launched new hybrid modem can automatically switch a customer’s connection from fiber to LTE in case of downtime. The device can deliver speeds of up to 1 Gbps and is equipped with unlimited LTE that serves as backup.

“We call this ‘Always On.’ In the event of a service interruption, you don’t need to worry about losing access to the internet. Even with a severed cable, you will stay connected and pursue your online activities with minimal interruption,” said Jeremiah de la Cruz, Senior Vice President and Head of Home Business Group at PLDT.

     When the device detects downtime and switches to LTE, the new Always On modem will also file a service repair ticket so that customers no longer have to report loss of service. “We wanted to create a product that was responsive to the needs of our customers. We believe this will help elevate the internet standard in the country,” added de la Cruz.

PLDT Home Fiber 'Always ON'- the ONE modem to rule them all

(L-R): On PLDT’s 96th anniversary, PLDT Home launches a pioneering innovation in the country. Leading the launch of the new PLDT Home Fiber Always On are PLDT’s John Henri Yañez, FVP and Head of Home Product and Portfolio Management; Jeremiah de la Cruz, SVP and Head of Consumer Business – Home; and Roy Victor Añonuevo, VP and Head of Home Broadband Product Management; and TV host Justin Quirino.