Robinsons Supermarket Consumer Corner

Friday, March 22, 2019

     As a consumer, we have rights and responsibilities that we need to know in order for us to shop wisely.  Smart shoppers know how important it is to be meticulous in every purchase they make, from basic needs and household goods to clothing, electronics, and other commodities. Not only should products and services be priced right, but they must also be of satisfactory quality and give consumers the best value for their hard-earned peso.

     Did you know that in 1963, President John F. Kennedy addressed the issue on consumer protection and from that, 8 consumer rights and 5 consumer responsibilities were passed by the Department of Trade here in the Philippines to protect consumers and educated consumers? In line with its commitment to protect the welfare of its loyal customers and in celebration of World Consumer Rights Day, Robinsons Supermarket has opened a Consumer Corner in all of its stores nationwide.

Robinsons Supermarket Consumer Corner

Consumer Corner

     Provides everyday shoppers with ready access to Department of Trade and Industry (DTI) consumer-related information materials, which can help them make intelligent purchases, and enable them to assert their rights and exercise their responsibilities as consumers.
  • Awareness of which products are classified as basic commodities and are therefore subjected to suggested retail prices. 
  • Knowledge of basic consumer rights like-  the right to information, right to make choices, and right to receive compensation. 
  • The facility also promotes awareness on DTI programs, as well as contact information for consumer complaints.

Robinsons Supermarket Consumer Corner
Aside from advocating wellness and a healthy lifestyle among our patrons, Robinsons Supermarket is also about espousing smart shopping, especially among families. Our partnership with the Department of Trade and Industry, through this Consumer Corner, will hopefully go a long way towards providing our customers with relevant and timely information, empowering them to become more intelligent and responsible shoppers, whether they are inside our supermarkets or buying in convenience stores,” said Jody Gadia, Robinsons Supermarket Corporation managing director.
     The Consumer Corner was unveiled at the Robinsons Supermarket in Robinsons Place Manila by DTI officials led by Secretary Ramon Lopez, Consumer Protection Group Undersecretary Atty. Ruth Castelo, Consumer Protection and Advocacy Bureau Director IV Domingo Tolentino, and Gadia.

Robinsons Supermarket Consumer Corner

     In line with the World Consumer Rights Day theme, “Trusted Smart Products”, which seeks to address opportunities and challenges in digital products and services, Robinsons Place Manila and the DTI Consumer Protection and Advocacy Bureau also hosted a Consumer Forum wherein innovations in smart products and smart technology were presented by the Department of Science and Technology. 

     The gathering also provided a preview of an Artificial Intelligence (AI) and Internet of Things (IoT) powered smart home, as well as how smart technology can help in disaster risk reduction management.

1 comment

  1. Wow magiging responsible shoppers po Tayu at madaming makukuhang info sa mga products na gusto natin bilihin 😍 kumbaga magkakadagdag kaalamn tayu sa mga bagay bagay 😊😁 Thanks Robinsons Supermarket, Thanks momshie Kath

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